Faq

Frequently Asked Questions.

1. What are your delivery hours?

We deliver daily from 10:00 AM to 9:00 PM across Los Angeles.

Yes — the minimum order for delivery is $35. Orders over $50 qualify for free delivery.

Delivery is free on orders over $50. For orders under $50, a small delivery fee may apply.

We accept cash on delivery (no extra charge) and credit/debit cards (a small processing fee may apply).

No medical card is needed. We serve adult-use (21+) customers with valid government-issued ID.

Simply browse our products, add items to your cart, and check out. You’ll receive a confirmation and estimated delivery time.

Yes. You must present a valid government-issued photo ID at the time of delivery to verify you’re 21 or older.

Currently, we offer same-day delivery during our 10AM–9PM window. You can request a preferred delivery time in the order notes, and we’ll do our best to accommodate it.

We currently deliver within Los Angeles County. Enter your zip code at checkout to confirm availability.

We offer a wide range of premium cannabis products:

  • Flowers

  • Pre-Rolls

  • Vapes

  • Edibles

  • Concentrates

  • CBD

  • Beverages

  • Topicals

  • Accessories

Due to California cannabis regulations, all sales are final. If you experience an issue with your order, contact us and we’ll work to make it right.

You can call or text us at 562.323.1525 or fill out the form on our Contact Us page.

03. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

04. Returns, exchanges and complaints

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.